- #ADOBE PREMIERE ELEMENTS 15 PHOTO EDITOR WILL NOT OPEN PRO#
- #ADOBE PREMIERE ELEMENTS 15 PHOTO EDITOR WILL NOT OPEN FREE#
I even created a custom path inside Premiere to a crazy file-path, just so that I could try to Grep (search for text inside of files) all files on my computer for that string (the crazy path). I found this to be true after a two day search, and I mean search. Kglad was correct with the renaming of a folder. Then it asks me 'What type of issue are you experiencing?Īt this point select 'licensing and activation'.
#ADOBE PREMIERE ELEMENTS 15 PHOTO EDITOR WILL NOT OPEN PRO#
On the 'Less Common Options' site, it gives me the options Acrobat Standard Pro Desktop, Lightroom, Photoshop Elements and Premier Elements, and Creative Suite. The only one that applies is Less Common Options.
#ADOBE PREMIERE ELEMENTS 15 PHOTO EDITOR WILL NOT OPEN FREE#
First there is a 'What can I help you with?' site where the options are Account issues, Creative Cloud Photography Plan, Free ADobe Apps, Less Common Options. I will screen shot all of this if possible, as annoying as that is. Here's the exact step by step rundown of the Contact Customer Care process in case you don't believe me. the chat has been recently changed and is much more difficult to access than it used to be (and it never was intuitive/easy-to-use. The only time it lets you Chat with anyone is under the 'Licensing and Activation' or 'Serial numbers' options, neither of which are pertinent to my issue. Then it takes me to a site that says 'Would you like to contact us?', choose an option below: Community Forums. Then it asks me 'What type of issue are you experiencing?' and every single option I click on takes me to a bunch of posts that are not pertinent to my issue, and at the bottom of the screen, a button that says 'Show me my contact options'. Also there is no Edit screen on Premier Elements home screen. Did the Alt+Control+Shift while Premier Elements was loading up. The 'Reset default preferences' part says absolutely nothing about Premier Elements. Take another look at the Preference File locations site. And I did the same thing for the Organizer Elements as well. But it doesn't matter, because it didn't do shit. You told me to rename that folder, to what I don't know, you were incredibly vague. That site doesn't tell me what to once I found that folder. The only thing in there was an empty Logs folder. First, I went on the C: computer file and went through this process: C:\Users\\AppData\Roaming\Adobe\Premiere Elements\. I DID EVERYTHING on that Preference File Locations link. No man, you are the one who is not listening.For information on a specific preference option, search for the preference name in Help. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.Ī new preferences file is created the next time you start Photoshop Elements Editor. Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. Click Yes to delete the Adobe Photoshop Elements settings file. Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Note: Deleting the preferences file is an action that cannot be undone. You can restore all preferences to their defaults. If the application exhibits unexpected behavior, the preferences file could be damaged.
Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on.
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